Gateway District Rentals USA Ohio Cleveland Gateway District

Hyatt Regency Cleveland At The Arcade | Hotel in Cleveland

| 8.8 (1063 Reviews) |  1 Bathroom  Stay&Play
Gateway District Hotel | Hyatt Regency Cleveland At The Arcade

Hotel in Gateway District, Cleveland

Eco-certified hotel with a 24-hour fitness center and a 24-hour business center
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking.
Hyatt Regency Cleveland At The Arcade offers 293 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.


Recreational amenities at the hotel include a 24-hour fitness center.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Designated Smoking Area
  • TV
  • Wheelchair Accessible
  • Accessibility
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Spa
  • Fireplace/Heating
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Entertainment
  • Breakfast
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 3 pm; check-in end time: midnight express check-in available minimum check-in age: 18
Check-out A late check-out fee will be charged check-out before noon express check-out available
Payment Policy Fee for cooked-to-order breakfast: approximately usd 10 to 30 for adults, and usd 9 to 15 for children valet parking fee: usd 52 per night (in/out privileges) pet fee: usd 100 per accommodation, per stay (maximum usd 200 per stay) service animals are exempt from fees a late check-out fee will be charged rollaway bed fee: usd 25.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. kids stay free! up to 3 children 18 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 25.0 per day. free cribs (infant beds)!
Pet Policy 1 total (up to 50 lbs per pet) food and water bowls are available pets allowed for an extra charge of usd 100 per accommodation, per stay (maximum usd 200 per stay) pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges it is hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom. please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted
 
420 Superior Ave E, Cleveland, 44114, USA

What Our Guests say 500 + Reviews

Jul 12, 2025 09:42:03 PM
Summary: The building is gorgeous and the location is great. I got sick and threw up in the bathroom, but housekeeping came fast and took care of it really well — I really appreciated that. But the WiFi was TERRIBLE. It was only around 10 Mbps and pretty much useless. I couldn’t do anything online.
Jul 9, 2025 01:07:33 AM
Summary: This was our first time staying here. The entire staff was friendly and welcoming from the valet to the front desk to the restaurant staff. The room was clean as was the lobby, restaurant and lounge and hallways. A unique experience that our family will enjoy again.
Andrea Andrea
Jul 3, 2025 06:20:00 AM
Summary: Comfortable with nice amenities. Enjoyed the restaurants on site. Experience was very good overall. Only downsides were: temperature fluctuations (set thermostat to a comfortable temp, but room went from hot to cold all night) and rooms had motion sensor nightlights that turned on throughout the night.
Laura Laura
Jul 3, 2025 01:41:28 AM
Summary: Great location, helpful and friendly staff. Super clean.
Kate Kate
Jun 29, 2025 08:48:41 AM
Summary: Aaron checked us in and he was excellent!!! Answered all our questions and made great suggestions! Breakfast at 1890 was fantastic!!
Pamela Pamela
Jun 23, 2025 03:30:07 AM
Summary: Really quiet place. Feels like a ghost hotel. A bit outdated.
Axel Axel
Jun 21, 2025 11:31:18 PM
Summary: Everything was great!
Chauntey Chauntey
Jun 19, 2025 06:03:36 PM
Summary: This hotel is unique in the aspect of the layout - beautiful renaissance type renovated building with a huge shopping “mall” type area in the middle - separating the guest rooms from the entrance/lobby. With this being said, there are no microwaves in the guest rooms. When I asked the front desk attendant, where I could warm my food at, he pointed at the smallest microwave I’ve ever seen sitting on a table in the lobby. He also said that there were microwaves near the ice machines on the even numbered floors, to which I replied oh, that’s so convenient, thank you. There were not microwaves located near the ice machines as he indicated, not even a stand or a shelf where one would sit. The walk from our room to the actual tiny microwave is about a half a mile. My daughter and I had bowls of rice to reheat. The microwave was so weak that it took over three minutes just to heat one bowl. By the time we made it back to our room, the first bowl was cold again. Highly inconvenient and disrespectful if you ask me to have such a SINGLE, worthless piece of equipment when guests pay close to $300 a night to stay here. You could at least offer a top-of-the-line microwave. Or maybe a station near the guest rooms, as the clerk indicated. We checked every even floor before making our way back to the lobby.
Melanie Melanie
Jun 8, 2025 03:20:51 AM
Summary: Great place to stay
Tim Tim
May 31, 2025 07:33:19 AM
Summary: This hotel provided a disappointing experience with minimal hospitality. Even basic amenities like a bottle of water were not offered, and the staff's attitude was noticeably harsh. Such service falls short of expectations for guest comfort and satisfaction.
MOHAMMED MOHAMMED

FAQ's

Is this Gateway District hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Gateway District hotel?

Check-in time for Gateway District hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Gateway District hotel have a swimming pool?

No, this Gateway District hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Gateway District hotel?

Best-rates for the Gateway District hotel starts from $160 per night with includes Parking, Accessibility, Business Services, Bedding/Linens, Entertainment, Laundry, Fireplace/Heating, Guest Services, Internet, Kitchen, Bar, TV, Wellness Facilities, Spa, Designated Smoking Area, Wheelchair Accessible, Security/Safety, Toiletries, Breakfast, Child Friendly, Restaurant, Air Conditioner StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Gateway District hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Gateway District hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Gateway District hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Gateway District hotel?

Based on the information reported by the owner or manager, the Gateway District hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Gateway District hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Gateway District hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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